Data Protection

Data protection declaration

Welcome to our website. Thank you for your interest in our company and products. The protection of your privacy when processing personal data is important to us and we ensure it throughout all of our business processes. You can generally use our website without providing specific personal data. We process personal data, which is automatically collected when you visit our website, in accordance with the data protection regulations of the European Union and the applicable German Data Protection Act (Datenschutzgesetz). Information on the collection of anonymous and personal data is provided below. Any personal data collected on our website (such as name, company, address and e-mail address) is always entered on a voluntary basis insofar as possible. We do not transfer this data to third parties without your explicit consent. Our website may contain links to third-party provider websites which are not covered by this data protection declaration.

Scope of the processing of personal data

We generally only collect and use the personal data of users to the extent required for providing a fully functional website. Access logs of the web server record what page impressions took place at what time. They contain the following data: IP, directory protection log in, date, time, accessed pages, protocols, status code, quantity of data, referer, user agent, accessed hostname. IP addresses are stored anonymously: the last block of digits is removed, e. g. 127.0.0.1 is changed to 127.0.0.x. IPv6 addresses are also anonymized. Information about the directory protection log in is anonymized after one day. Error logs recording faulty page impressions are deleted after seven days. They include error messages, the accessing IP address and the accessed website (depending on the error). Other personal data is only stored if provided by you on a voluntary basis, e.g. as part of a registration, poll, application or for the purpose of executing an agreement. We only collect and use the personal data of our users once we have their consent to do so, unless obtaining such consent in advance is impossible for practical reasons and we are legally permitted to process the data.

Legal basis for the processing of personal data

Please refer to Section 6 of the General Data Protection Regulation (GDPR) as the legal basis for the processing of personal data.

Use and transfer of personal data and appropriation

We only use your personal data to the extent necessary for the purpose of technical website administration and marketing. We only transfer personal data to government agencies and authorities in accordance with national statutory provisions. We have obliged our employees to maintain secrecy.

Cookies

Some of the pages on our website use cookies. Cookies are harmless to your computer and do not contain any viruses. They serve to create an even more user-friendly, effective and secure user experience. Cookies are small text files that are stored on your computer by your browser. We primarily use session cookies. They are automatically deleted at the end of your visit. Other cookies remain on your computer until you delete them. These types of cookies enable us to recognize your browser at your next visit. You can configure your browser to inform you about the installation of cookies and allow cookies only as a one-off, exclude the acceptance of cookies in certain cases or in general and activate the automatic deletion of cookies when closing the browser. Deactivating cookies may limit the functionality of this website.

Contact form

If you send us requests via contact form, we store your information from the contact form, including the contact details entered by you therein, for the purpose of processing your request. We do not transfer this data without your consent.

Newsletter data

If you wish to subscribe to the newsletter offered on the website, we need you to provide us with an e-mail address as well as information that enables us to check that you are the owner of the specified e-mail address and agree to receive the newsletter. The provision of further data, such as name, address and company, is voluntary and helps us to improve our communication with you. We use this data exclusively for the regular sending of the required information and do not transfer it to other users. You can withdraw your consent to store the data and e-mail address and its use for sending the newsletter at any time by clicking on the “Unsubscribe” link in the newsletter.

etracker

This website uses the etracker analytics service provided by etracker GmbH, Erste Brunnenstrasse 1, 20459 Hamburg, Germany. The data can be compiled into a user profile under a pseudonym. Cookies may be used to do so. Cookies are small text files that are stored locally in the cache of your internet browser. Cookies enable us to recognize your browser. The data collected through the etracker technologies is not used for identifying the users of our website without the specific consent issued by the affected persons and is not combined with personal data through the pseudonym carrier. You can withdraw your consent for us to collect and store data at any time and with future effect. If you wish to withdraw your consent for the collection and storage of your visitor’s data in the future, you can obtain an opt-out cookie from etracker at the link below, which stops the visitor’s data of your browser from being collected and stored by etracker: https://www.etracker.de/privacy?et=Hhsdmb

This installs an opt-out cookie called "cntcookie" by etracker. Please do not delete this cookie as long as you wish to continue to stop the collection and storage of your data. For further information, please read the data protection policy of etracker at: https://www.etracker.com/datenschutz/

Vimeo

Our website uses Vimeo plug-ins. Vimeo is operated by Vimeo, LLC with head office in 555 West 18th Street, New York, New York 10011, USA. If you visit one of our web pages containing a Vimeo plug-in, a link is created to the Vimeo servers and Vimeo is informed about which of our web pages you have visited. If you are logged into your Vimeo account, you enable Vimeo to allocate your surfing behaviour to your personal profile. You can prevent this by logging out of your Vimeo account. For further information on the use of user data, please read the data protection policy of Vimeo at: https://vimeo.com/privacy.

SSL encryption

This page uses SSL encryption for security and to protect the transfer of confidential contents, such as requests, you send to us, the website operator. You can recognize an encrypted connection by the address field of your browser changing from "http://" to "https://" and the lock symbol in your browser field. When SSL encryption is activated, data that you transfer to us cannot be read by third parties.

Security

Your data managed by us is protected against deletion, loss, manipulation and unauthorised access by the implementation of suitable technical and organizational security measures. These security measures are improved on an ongoing basis to reflect technological progress. Please note that data transfer via the internet (e.g. e-mail communication) can have security gaps. It is impossible to provide 100% protection against third-party access.

Data deletion and storage period

The personal data of affected persons is deleted, blocked or anonymized as soon as the purpose for the storage no longer applies. The data may be stored after such time if stipulated in union rules, laws or other regulations to which the responsible entity is subject and which have been prescribed by the European or national legislators. However, should a storage period prescribed by the above standards expire, the data is also blocked or deleted, unless it is still required to be stored for the conclusion or fulfilment of agreements.

Right to information deletion and blocking

You may, at any time, request free-of-charge information on your stored personal data, its origin and recipient and the purpose for which it is being processed, and also have the right to request for this data to be corrected, blocked or deleted. Please do not hesitate to contact our data protection officer should you have questions regarding the processing of your personal data as well as with suggestions, requests for information or complaints.

Contact address:

datenschutzherkulesgroup-services.de

or

HerkulesGroup Services GmbH
Data Protection Officer
Daimlerstr. 24
57299 Burbach
Germany

Right to complain

You have the right to complain to the data protection authorities.

Data Protection for Applications

Please also note the Data Protection for Applications.

Any further questions?

We are here to help:

T: +49 271 6906-0